About the System

CMIS (Central Management Information System) is an Executive Information System providing information to the Ministry of Health, State Directors, Hospital Directors and Consortia to monitor the performance of Hospital Support Services. Information from Operational Systems of Consortia members, viz., Faber Medi-Serve Sdn. Bhd., Radicare (M) Sdn. Bhd., Pantai Medivest Sdn. Bhd are consolidated at a central server at MOH.

The Objective of the CMIS is to provide adequate and timely information to the MOH and the consortium on the service levels at each of the Hospitals. This EIS is expected to be standardized across the 3 consortium members to ensure that the MOH is able to review the entire operations in one standard format and to also facilitate comparisons across the consortium members.

CMIS is expected to be accessed by all users at the MOH office at Putrajaya, Sihat. State and Hospital directors and the consortium members shall also be given access to the same EIS for their respective territories to enable effective monitoring.

Major steps involved CMIS and technology used are outlined below :

Identify the data formats for data transmission from Consortia:
This stage involves in-depth study of MOH output requirements and arrive at basic elemental data that needs to be transferred periodically, in order to build the output desired. This more of analysis and design stage, involving study of MOH requirements, discussions with consortia members to freeze formats for data transfer. Code conversions are also discussed at this stage to ensure standardization of consortia data. For example, Open status for a work order by one consortia could be ‘O’ and the other consortia member may be supplying data as ‘1’ for open status.

Data Consolidation :
This stage involves consolidating data from consortia into MOH server. System will ensure data integrity and consistency checks before upload. DTS (Data Transformation Services) is used for this purpose.

Database and OLAP Design:
This stage involves Design of database at MOH server in order to be able to provide flexibility in queries. OLAP technology is used for this purpose.

Presentation of data to users:

Presentation of data in prescribed formats to users. It is planned to show the reports on the internet.
There are 2 kind of outputs to users.
One in the form of cubes – where in user can do extensive analysis of data. This is EIS system and doesn’t show the base documents, and only show the summary results. This is in a view to ensure that summary can be seen very easily and effectively and user gets good performance.
Second – List of reports to give details. In this base documents like work order, asset register, etc will be shown for a selected criteria.

Security:

It is required to provide security at 4 levels. National, Consortia, State, Hospital.
Users will be classified as which level they belong to.
Once user has access at higher level, lower level access is automatically given. For example, user with National level access will automatically have access at Consortia, State and Hospital. User at Consortia level will have access to all states and hospital within the consortia. User at State level will have access to all hospitals within the state.

The EIS is expected to be accessed by all users at the MOH office at Putrajaya, Sihat. State and Hospital directors and the consortium members shall also be given access to the same EIS for their respective territories to enable effective monitoring.